Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION:
As an Area Manager you will own and ensure all stores within the area adhere to operational policies and best practices, through store visits and consistent execution of audits on-site. The Area Manager will be responsible for utilising store results to drive corrective action planning and work with store management to deliver continual improvements. The Area Manager will also be supporting the Regional Manager with administrative tasks and projects to improve the performance of the stores and the business. As a brand ambassador, you will drive team performance and create a working culture that embraces New Balance values in a fast-paced and energetic environment.

MAJOR ACCOUNTABILITIES:

  • To take full ownership of in-store operational execution across your respective stores. 
  • To lead, guide and inspire teams throughout the area through regular feedback, coaching and celebrating success.
  • To take full responsibility for action plans, ensuring Regional Manager has regular feedback on progress and improvement plans.
  • Inventory count attendance and spot checking to drive best practice across stores.
  • Ensuring post-inventory action planning reports are provided regularly to the Retail Operations Manager
  • To actively drive KPI’s such as sales, UPT, ATV and conversion through regular commercial report usage and walkthroughs at store level with the Store Managers & Assistant Store Managers.
  • To provide cash and loss prevention support to all stores. To include regular reviews of collections, petty cash management, reviewing floats prior to business peaks and reporting any financial losses in a timely, effective manner.
  • To monitor and manage controllable costs in all stores, including items such as stationary, essential back of house items, minor repairs, and maintenance.
  • Ensure Store Managers are correctly raising their own PO’s.   
  • Reviewing and managing stores P&L’s and providing feedback to regional manager.
  • At least 4 days per week you will be based at your stores. You will be required to perform retail action plans and work with the stores performing retail game plan check lists and working together with the stores in your area.
  • Perform other duties as required.

REQUIREMENTS FOR SUCCESS:

  • 5 years’ Retail management experience
  • Demonstrated ability to achieve sales targets/budgets.
  • Proven people management, leadership skills and a strong team player.
  • Excellent communication skills, written and verbal.
  • Ability to organise and manage projects.
  • Flexible working schedule to including weekends & holidays.
  • Commercially aware of the retail market/consumer trends
  • Experienced in working in a stand-alone role – autonomous and comfortable being remotely managed.
  • Sports and fashion knowledge
  • Driving licence
  • English and German language is essential

BENEFITS:

  • Discretionary Bonus Opportunity
  • Employee Discount
  • Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)
  • company car

Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment.  We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.

Job Overview
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