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Arc’teryx - E-Merchandising Manager - Tokyo

Full Time
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Arc’teryx

Website
Role Overview
Set and execute the digital merchandising strategy to ensure an engaging and efficient online shopping experience. Manage visual merchandising, on-site product discovery, product education, and stock flow and reporting.
Responsibilities
Setting eMerchandising Strategy
·        Working with our global team, develop and implement an eMerchandising strategy that aligns with the company’s overall goals and objectives on revenue and engagement.
·        Continuously analyze and optimize the merchandising strategy to improve customer engagement and conversion rates.
·        Collaborate with the marketing and e-commerce teams to ensure the strategy is integrated into broader online initiatives.
Visual Merchandising
·        Oversee the visual presentation of products on the website to ensure a consistent and appealing shopping experience.
·        Develop and execute seasonal and promotional merchandising plans.
·        Ensure that product pages are visually appealing and provide a seamless user experience.
On-site Product Discovery
·        Optimize on-site search and navigation to improve product discoverability.
·        Implement strategies to enhance product recommendations and cross-selling opportunities.
·        Analyze user behavior to identify and address gaps in product discovery.
·        Review seasonal merchandising touch points and implement new features where necessary.
Product Education
·        Work with marketing to develop and manage content that educates customers about products, including features, benefits, and usage.
·        Collaborate with the content team to create product descriptions, guides, and videos.
·        Ensure that product information is accurate, up-to-date, and engaging.
·        Review product page descriptions and ensure best translation and information for local consumer.
Stock Flow and Reporting
·        Creating, managing, and delivering data-driven site merchandising strategies focusing on year-on-year sales growth, conversion, and engagement across Arc’teryx.jp 
·        Monitor and manage stock levels to ensure product availability and minimize stockouts.
·        Coordinate with the supply chain and inventory management teand inams to optimize stock flow.
·        Develop and maintain reporting systems to track inventory, sales, and merchandising performance.
·        Provide insights and recommendations based on data analysis to improve stock management.

Required Experience

  • Minimum 5 years of experience in digital merchandising or e-commerce
  • Proven track record of developing and executing successful merchandising strategies
  • Experience managing a team
  • Experience with e-commerce platforms and inventory management systems 

Required Skills

  • Strong understanding of digital merchandising and e-commerce principles
  • Proficient in visual merchandising and on-site product discovery techniques
  • Excellent project management skills
  • Strong analytical skills to measure and optimize merchandising performance
  • Proficient with e-commerce platforms and merchandising tools

Core Competencies for our Team

  • Strategic thinking
  • Attention to detail
  • Analytical mindset
  • Strong communication skills
  • Team spirit
  • Customer-centric mentality
Job Overview
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