Salomon - People & Culture Business Partner – Retail – Salomon North America - New York
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Job Description
As the People & Culture Business Partner – Retail for Salomon North America, you’ll lead recruitment, hiring, onboarding, and HR support for our growing retail store network. This hands-on role is key to building high-performing, values-driven teams that reflect Salomon’s purpose: to unleash the best in people through mountain sports.
You’ll partner closely with store leadership, the Director of Retail, and global People & Culture, Talent Acquisition, and Learning & Development teams to ensure alignment and drive a consistent, growth-focused employee experience across regions.
This is a high-impact role for someone who thrives in a fast-paced, scaling environment, brings a collaborative and solutions-oriented approach, and is passionate about enabling teams to perform at their best. Success in this role requires adaptability, grit, and a warm, approachable presence.
WHAT MAKES THIS A GREAT PLACE TO WORK & PLAY:
- Hybrid work schedule
- A generous PTO policy, plus 15 paid annual holidays and 3 floating holidays
- Summer Fridays for 5 months of the year
- An exceptional employee discount on all our products and sister brands (Arc’teryx, Armada, Atomic, Wilson)
- Healthy Lifestyle Benefit designed to support your well-being and active lifestyle
- Opportunities to engage in the community and with industry partners
ESSENTIAL DUTIES & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily:
Talent Acquisition & Store Openings
- Lead full-cycle recruitment and hiring for new store openings, partnering with Store Managers and the Director of Retail.
- Stay current on and ensure compliance with evolving recruitment regulations across the U.S. and Canada.
- Manage and improve onboarding processes to ensure strong integration of new hires across all store locations.
Ongoing Talent Support & Workforce Planning
- Partner with Store Managers to support ongoing hiring needs, turnover mitigation, and seasonal workforce planning.
- Train and onboard Store Managers on people systems including SmartRecruiters and Workday, ensuring they are equipped to lead local hiring efforts effectively.
Employee Relations & Culture
- Act as the primary People & Culture contact for retail field staff, owning employee relations matters in partnership with Retail Management from investigation through resolution.
- Foster a culture of trust, accountability, and growth by supporting store leadership in applying consistent and fair people practices.
- Promote Salomon’s values in the field and champion a positive employee experience through engagement and retention strategies.
Collaboration & HR Partnership
- Serve as the key liaison between the People & Culture team and the Retail leadership team.
- Provide coaching and support to store managers on performance management, conflict resolution, and team development.
- Contribute to the development of scalable HR practices, tools, and training to support retail growth.
- Partner with Global Learning & Development to align on tools and programs that support ongoing employee growth, capability-building, and career pathing in retail.
Immediate Objectives
In the first 12–18 months, the People & Culture Business Partner – Retail will:
- Successfully support the launch of new Salomon retail stores by leading recruitment, hiring, and onboarding processes, ensuring each location opens fully staffed with culturally aligned, high-performing teams.
- Partner closely with the Director of Retail and Store Managers to build scalable people practices that support Salomon’s direct-to-consumer growth strategy.
- Collaborate with Global People & Culture, Talent Acquisition, and Learning & Development to ensure consistent global alignment in hiring, onboarding, and training.
- Adapt and implement standardized onboarding and learning pathways to reflect local market realities while ensuring a consistent employee experience and capability across all new retail locations.
- Establish and maintain strong working relationships with retail leaders to proactively support team development, performance feedback, and employee relations.
- Build the foundation for a sustainable talent strategy across store locations by reducing turnover and identifying internal talent for growth opportunities.
Qualifications
Experience & Skills
- 5–7 years of progressive HR experience, ideally in a retail or consumer-facing environment.
- Demonstrated success in full-cycle, high-volume retail recruitment and onboarding.
- Strong working knowledge of employee relations practices, conflict resolution, and performance management.
- Experience supporting multi-site teams across diverse geographies.
- Familiarity with U.S. and Canadian recruitment compliance and labor law considerations.
- Experience working in or with global organizations, including coordination across time zones and regional business practices.
- Exposure to learning and development initiatives or partnership with L&D teams is a strong plus.
- Comfortable with applicant tracking systems, HRIS tools, and digital communication platforms (Workday, SmartRecruiters and ADP experience a plus).
- Excellent interpersonal, coaching, and consultative skills with the ability to influence at multiple levels.
Mindset & Values
- Proactive, hands-on problem-solver with a growth-oriented mindset.
- High emotional intelligence and ability to navigate ambiguity with grace and confidence.
- Passion for building empowering workplaces where people can thrive.
- Strong sense of accountability, integrity, and a “roll-up-your-sleeves” attitude.
- Solution-focused, adaptable, and able to thrive in a fast-paced, scaling environment.
Cultural Alignment
- Belief in Salomon’s purpose of helping people play, progress, and connect with nature.
- Passion for supporting teams who serve consumers in the outdoor and sportstyle space.
- Collaborative approach to building strong, values-aligned teams.
- Enthusiastic about creating an employee experience that reflects the energy and community of the brand.
Additional Information
Schedule & Flexibility
Given the nature of retail operations, occasional support outside of standard business hours may be required. This includes the flexibility to assist with employee relations matters or management support during evenings, weekends, or holidays, particularly during peak retail periods or urgent situations.
Travel
Travel within the U.S. will be 50% or more, especially during store openings and peak retail milestones.
Salary Range:
At the time of this posting, the estimated base salary range is $110,000–$130,000 USD. Actual compensation will be based on a variety of factors, including geographic location, job-specific skills, relevant experience, education, and training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience.
Please note that the mentioned pay range represents the base pay only and does not include our competitive bonus program and benefits package.
PHYSICAL DEMANDS & WORKING ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to travel, talk and hear.
The employee is frequently required to sit, stand and walk. The employee must occasionally kneel, stoop, crouch, twist and lift to 30 pounds, with or without accommodations.
Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate, but can involve exposure to varying noise levels, ranging from moderate to loud, as well as flashes of light.
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