Principal Accountabilities:
Under close supervision:* Support the daily operations of retail stores* Perform a variety of routine assignments
 

Knowledge & Skill Requirements:
* High school diploma or equivalent education; Associate’s degree preferred* Minimum of one year of related experience preferred
 

Knowledge & Application:
* Applies knowledge of a body of standardized rules, procedures, operations, etc within a specialized or technical field * May include multistep processes which requires a fairly detailed knowledge of the specialized area* Requires extensive on-the-job or previous training and experience * May require formal occupational training or certification* Operative/Technician roles will typically operate more complex machinery/processes
 

Problem Solving:
* Problems are known, defined, and readily apparent* Issues may occasionally require some fact finding to solve* Non-routine issues typically escalated to more senior team member or supervisor* Selects best option from a set of defined procedures/solutions using common sense and experience of similar situations* Refers to procedures, technical aids, co-workers, and supervisors
 

Interaction:
* Interacts with a range of individuals both within and outside immediate team to convey basic information* Requires basic written and verbal skills to respond to enquiries usually in a standard format and required to manage interaction in person or remotely (telephone, email)* Interaction is of a day-to-day nature, requiring a professional manner, customer service skills, common courtesy, and tact
 

Impact:
* Supports the achievement of goals through personal effort in own work area* Impact will be limited, typically to the immediate team although wider impact likely in customer facing roles* Required to achieve daily and weekly tasks under general supervision with work regularly checked
 

Accountability:
* Accountable for delivery of own work activities to agreed timescales and quality* Performance measured against predefined service level requirements or equivalent metric* Aware of costs and/or service level requirements and expectations
 

Aperçu de l’offre
Nous utilisons des cookies pour améliorer votre expérience sur notre site web. En naviguant sur ce site, vous acceptez que nous utilisions des cookies.

Connectez-vous

S'inscrire

Mot de passe oublié

Panier

Panier

Partager