On - Senior Specialist – Process Improvement - Zürich

Team for Career Site

Product Operations

In short

On is looking for a Process Improvement Lead to optimize operations within our Innovation, Design, Development, Material, and Sourcing teams.

In this role, you’ll analyze, design, implement, and sustain process improvements to drive continuous company performance and operational excellence. You’ll work autonomously on diverse challenges, leveraging your expertise in project management, collaborative thinking, stakeholder management, consulting, and communication.

The ideal candidate thrives in dynamic environments, possessing exceptional organizational, stakeholder management, and communication skills. You enjoy developing innovative solutions and collaborating with diverse teams to enhance productivity and success.

Your mission

– Proactively seek to understand operational challenges (predefined projects as well as new opportunities) to gain insight and pinpoint opportunities for improvement by leveraging synergies and building efficiencies in Product Organization.
– Research best practices within and outside the organization to establish benchmarks.
– Provide, through collaboration with cross functional teams, an objective assessment of business operations and actionable plans to streamline the processes, including but not limited to defining the process scope, limits, outputs/inputs, implementation steps/plan, and contributors/stakeholders/owners.
– Document new and existing processes/process improvements through action plans, project roadmaps (where applicable), and regular communication to ensure project milestones and deliverables are implemented in a timely manner.
– Create step by step guidelines and visual diagrams where needed via process mapping, collaboration and project management tools.
– Establish measurements to determine the effectiveness of the process and review and test the process to implement improvements as needed
– Prepare & execute change management initiatives in order to implement & sustain new ways of working

Your story

– Bachelor’s degree, preferably in business administration, engineering or a related field
– 5+ years of consulting and/or process improvement experience, preferably for a Footwear company
– 5+ years of project management experience
– Strong business acumen balanced with analytical and interpersonal skills in order to see the big picture and draw out insights and observations
– Excellent stakeholder managements & communication skills (verbal & written) as well as the ability to communicate and influence across all levels of the global organization
– Highly detailed oriented and organized
– Problem solver with a proven ability to perform in a fast paced, highly complex organization
– Must be a self starter with a high level of accountability/ownership and a team player with a positive can-do attitude
– Quick and independent learner, able to synthesize organizational needs and system capabilities
– Desired certifications: Lean Green Belt, Prince 2/Project Management Professional (PIM institute), Change Management

Meet the team

The Product Operational Excellence team consists of a group of 3 subteams that empower people and productivity through meaningful collaboration and a positive mindset. We strive to rethink the status quo and grow together. We ensure the correct information flow across internal and external teams and streamline operations by managing calendars, improving product data quality, managing projects & continuously improving processes while driving tangible results, and synthesizing data across many channels. With a global mindset and commitment to operational excellence, we support On’s Product teams worldwide.